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Post by fishstyxx on Mar 22, 2018 18:57:33 GMT
Anyone else experiencing this?
Turn on iPad
Immediately launches fitware
Fitware goes into its own blue screen of death
Home button is disabled
Power button is disabled
Reset iPad, but upon reboot it launches fitware again and back into the blue screen of death
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Post by swtexan on Mar 23, 2018 9:36:17 GMT
Same issue here. Sent message to our IT folks. We'll see what the response is- I hate the iPad, even if it "works", it takes forever to load the documents for members to sign and they are sitting there waiting, which makes me look like an idiot. Would rather go back to paper contracts. At least I'm not wasting peoples time or locking them out of the club for unsigned documents. Wish they could get this right!
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Post by Dale on Mar 23, 2018 12:35:07 GMT
IPad process is about a 2 out of 10. Love it when I have 2 or 3 folks coming through the door and the process takes an eternity. I can see in the faces of the prospects their doubt in our ability.
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Post by cheryl on Mar 23, 2018 15:08:34 GMT
We had the same problem. Fixed now, but the system was basically unusable for the entire day. It's not anything important though, just signing up new members. What's that saying about first impressions? Customer sitting there for about 15 minutes waiting for us until we finally gave up.
So, if they knew this was a mission critical problem why was there no notice sent out to make clubs aware of the problem? Again, this is an operation which should not be providing software, support or anything else which clubs depend upon. It needs to be handled by a company that does this for a living, not a group tinkering around.
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Post by determined1 on Mar 30, 2018 20:23:22 GMT
Had the same problem. Crickets from support until they finally had it fixed. They need to write for comedy central, because their software is a joke.
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