|
|
Post by thatkidfromjersey on May 30, 2018 14:52:23 GMT
So, I think the only hope for Snap Fitness at this point is to get a new, qualified CEO in place. Taunton, while able to cruise for a while by emulating Anytime fitness and leveraging investors money, is clearly in over his head at this point as he has no idea what to do. Despite a decreasing club count and decreasing club revenues over the last half decade, he has been able to maintain or increase corporate profits by finding clever ways to milk more money out of franchisees. This is the only reason the investment group who owns Snap hasn't made him walk the plank yet.
This type of ponzi scheme can't go on forever, and we can't sit back quietly while Taunton cannibalizes us and our investments to line his own pockets and save his own ass. We need to get leadership in the company who actually has an interest in the long term survival and success of the franchisees, and actually has the skill set to make it happen. Unfortunately Taunton has neither.
I think the best approach is to somehow convince Peter that it is in everyone's best interest (including his own) for him to step aside and allow the right person to take the lead at corporate. I have no problem leading the charge, I just think it's going to be difficult with a franchisee base largely afraid to speak out against Snap upper management. I thought about getting some kind of petition going, maybe online, but I'm open to other suggestions or input prior to investing significant time and/or resources getting this movement going.
|
|
|
|
Post by thatkidfromjersey on Jun 5, 2018 14:08:37 GMT
Guess I'll keep this thread going myself. Does it not bother anyone that Mr. Taunton felt the best use of our Marketing fund was to partner with Tim McGraw? How many members did Tim get for each of you? He didn't get me any. And does anyone find it peculiar that Mr. McGraw did a concert in Peter's back yard? Does that sound like a CEO who cares about our success or his?
How about the NASCAR partnership? How many of you had new members walk in the door because they saw our name on the side of a race car? Zero for me. But I wonder how many free NASCAR tickets Taunton got as part of the deal.
Also, I find it very peculiar how a franchisees first organization can roll out Myzone company wide in a matter of months, but it's taking more than 3 years to get account updater up and running. Simple reason - Peter will make millions of $$$ of instant profit on my zone, whereas account updater not so much. (They actually will make more profit on account updater over the long run, but Tauton doesn't have the foresight to see that). Another reason why he needs to go.
|
|
|
|
Post by cheryl on Jun 5, 2018 21:01:05 GMT
Well, it's kind of like posting that water is wet or the sky is blue. The problems with snap lie at the C level, which is concerned only with their own self interests. There are clear problems with the CEO and there are tons of stories about CEOs spending lavishly on themselves. The stories of $50,000 shower curtains and other things are reported by the media. Companies I've worked for before would have used the McGraw event as a way to reward successful owners or all owners, rather than focus on themselves. I'm sure it impressed his neighbors. Going back to my original point I think it's more important to focus on the issues rather than an individual. In this case you have several valid concerns.
On the censored forum an owner points out that Jonas already has, and advertises, their ability to auto update credit card data. The response back was basically that the fiddlers can't figure out how to program (anything) fitware to get it to work. Again paying top shelf price for bottom of the barrel product.
|
|
deva
New Member
Posts: 2
|
Post by deva on Sept 13, 2018 16:11:46 GMT
Just wondering if a CLASS ACTION LAWSUIT on behalf of all the frustrated owners would have any effect? I've had my attorney review the legal documents that we all signed to become franchisees with laser focus and it appears the team at corporate had the foresight to write contracts that guarantee they win - heads I win tails you lose kind of contract. That said, if the C-suite is hoping for a profitable liquidity event, and there is a class action lawsuit, my sense is things would change very quickly..... thoughts? Would seem there are enough unhappy owners....
|
|
|
|
Post by somethingelse on Sept 22, 2018 15:44:10 GMT
I am all for this. There is a problem here, and the problem is that we do not have a leader. Peter has no clue what he is doing, and the evidence is miles long.
I am curious to know how many clubs are actually remaining in the system (active club count). I see them dropping like flies.
This company, if it is going to have any hope of surviving anything, is going to need a leader.
|
|
|
|
Post by thatkidfromjersey on Nov 26, 2018 14:39:54 GMT
I believe the IT outage is a case of sabotage resulting from the large number of disgruntled employees and/or enemies the CEO of our company has created. Another example of how his greed and indifference have directly damaged each and every one of our businesses.
|
|
|
|
Post by snaplongtimer on Nov 26, 2018 14:57:12 GMT
Or Caleb tripped over the power cord...
|
|
|
|
Post by goforit on Nov 27, 2018 17:16:28 GMT
Any lawyers around this forum? There has to be a very strong case now to initiate a class action lawsuit....anyone with legal knowledge would like to chime in?
|
|
|
|
Post by determined1 on Nov 27, 2018 17:57:17 GMT
If they've lost all of the members' data then there's no snap to file a class action against and I'm sure Taunton won't be held personally responsible even though they bully every franchisee into taking personal responsibility so they can come after you personally. One rule for him another rule for everyone else.
If we have to start back from scratch and call everyone up to get their information I'm not putting it into fitware. I'll get a different CRM package and I'm calling it quits with snap. I have no confidence in them and they can't be counted on for anything. Counting on them is like counting on a drug addicted brother-in-law. You'd be in a far better place if you had a private club rather than being a franchisee. What other franchises can you say that about?
Several of us have stated previously that snap has no business supporting a CRM app along with the infrastructure needed to support it and secure it. Unfortunately Taunton is too arrogant to listen to anyone with real life experience and just goes on his merry, little way and does any foolish thing he wants (as long as he can overcharge franchisees for it). In an article about AF a while back the CEO pointed to the fact that he has franchisees from different industries with years of experience and listens and acts upon their advice. Hmmm, maybe that's a contributing factor to why they're growing and snap is shrinking.
|
|
|
|
Post by goforit on Nov 27, 2018 18:48:26 GMT
I don't see it as a personal vendetta...just that we are paying a franchisor to provide the minimum resources to be able to run our franchise successfully. We are trusting that the franchisor has the systems and procedures in place for things like the IT crash not to happen and in the eventuality that they happen to have in place the recovery plans to minimize damage. This did not happen and put into evidence the lack of managerial skills and vision of whoever is in charge there (that's another topic for discussion). All of this lead me to believe that we should be compensated for loss of business. A lawsuit might accomplish this, and the more of us filing this lawsuit the better and more powerful it becomes!
|
|
|
|
Post by Dale on Nov 27, 2018 18:55:13 GMT
goforit...I agree. Definitely should not be billed for decline recovery fees since no one can update their billing online. What about lost online enrollments?
|
|
|
|
Post by determined1 on Nov 27, 2018 19:46:51 GMT
Due to the fact that snap's CRM system is mismanaged, evidenced by the fact it's been down for almost a week now, every franchisee should have their own CRM system which could serve as a backup CRM system for disasters such as this. Because snap refuses to use s/w and systems run by companies who do this professionally, then the cost burden of that backup system should fall solely on their shoulders.
All of that should be contained in any lawsuit against them, or allowed to simply divest yourself from them and any costs incurred by that divestiture be their financial responsibility.
|
|
|
|
Post by wegothosedtommy on Nov 27, 2018 20:49:30 GMT
I believe with all my instincts that this is corporate sabotage. Something is coming and Snap Corporate may be in some trouble so what else to do but hide the Evidence! I could totally be wrong but come on none of us on here are stupid! When there is no explanation to what happened usually means we can’t disclose what happened because it will put them in legal jeopardy! Something smelly is going on! And no white Goodman I’m not talking about your turd stench, I think it’s something bigger.
|
|
