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Post by fishstyxx on Jun 26, 2018 6:54:28 GMT
So here's a bunch of bullshit Snap looks to be doing. Let's say a person signs up for a new membership. Snap charges you for that new membership as well as charge you for an online training fee, which is non-existent, but which they still charge you. A couple months later that new member decides to add their spouse. Well now Snap has determined that both people need to sign the membership agreement (which they call a contract) and that's another new membership, for which you're charged a new membership fee and an online training fee. They add their 12 year old son. Well now that's a new membership and you pay another new membership fee and another online training center fee. Oops, the son turns 16 and now wants his own access card. Yep, you guessed it that's a new membership as well and you pay another new membership fee and another online training center fee. Never mind the fact that the kid's under 18 and his signature is irrelevant. It's very difficult to check age. It's just as hard as updating someone's credit card info. For people who have no clue how to program 1st grade math and any sort of programming are very difficult tasks, Now the son is off to college and it's just the husband and wife? Yep, that's a new membership and a new set of fees from corporate. Sorry, but it's one membership, just a modified membership. It's not new and shouldn't be charged any sort of additional fees.
Wanna check to see if you're being charged for a new membership fee. Sorry, that link has been broken for half a year now. Just take their word for it. Why would you need any sort of details, even if your numbers never match corporate's? Go ahead, check the link on your statements going back 6 months.
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Post by thatkidfromjersey on Jun 26, 2018 19:45:41 GMT
So here's a bunch of bullshit Snap looks to be doing. Let's say a person signs up for a new membership. Snap charges you for that new membership as well as charge you for an online training fee, which is non-existent, but which they still charge you. A couple months later that new member decides to add their spouse. Well now Snap has determined that both people need to sign the membership agreement (which they call a contract) and that's another new membership, for which you're charged a new membership fee and an online training fee. They add their 12 year old son. Well now that's a new membership and you pay another new membership fee and another online training center fee. Oops, the son turns 16 and now wants his own access card. Yep, you guessed it that's a new membership as well and you pay another new membership fee and another online training center fee. Never mind the fact that the kid's under 18 and his signature is irrelevant. It's very difficult to check age. It's just as hard as updating someone's credit card info. For people who have no clue how to program 1st grade math and any sort of programming are very difficult tasks, Now the son is off to college and it's just the husband and wife? Yep, that's a new membership and a new set of fees from corporate. Sorry, but it's one membership, just a modified membership. It's not new and shouldn't be charged any sort of additional fees.
Wanna check to see if you're being charged for a new membership fee. Sorry, that link has been broken for half a year now. Just take their word for it. Why would you need any sort of details, even if your numbers never match corporate's? Go ahead, check the link on your statements going back 6 months.
Thank you for that valuable information fishstyxx. Something else to have my lawyers look into... :-) |
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Post by Have Had It on Jun 29, 2018 19:12:21 GMT
I would suspect that the State government's will have a problem with the lack of accounting provided to us. I am going to find out. We should have a way to go back and track every charge they do to our accounts, but to my knowledge there is no way to balance monthly what you were billed to what you take in. We have had it with that and are going to find out.
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Post by cheryl on Jun 29, 2018 22:43:55 GMT
Here's an idea for the convention. Have someone bring in their different statements have have someone from corporate try to get things to match up. We never can. It's either a matter of not being provided the information (such as mentioned above) or being told that the start and end dates are different every month and that's why things never line up. If an accounting firm ever got in there I think they'd go crazy.
Mix in some Vantiv and you have an impossible mess. There's no reason it should be as bad as it is.
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Post by thatkidfromjersey on Jun 30, 2018 14:05:34 GMT
I see a potential class action here.
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