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Post by snaplongtimer on Sept 2, 2017 13:55:30 GMT
As my membership totals steadily decline month after month, the only thing that seems to stay constant is the number of declines.
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Post by determined1 on Sept 2, 2017 20:53:00 GMT
As of now this is 6 months past the scheduled deployment date. Declines continue to increase as retention wanes. I recently took part in a webinar on retention and this was one of the key components in increasing retention. The numbers they provided were amazing. I don't understand why corporate doesn't understand the importance of this. Seems that as in many other areas they really don't understand the fitness industry or just don't care about retention. Perhaps it's because in the short term they make more if a member is declined than if they're approved. However, in the long term they'd make more. Unfortunately snap seems to be very short term oriented.
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Post by cheryl on Jan 9, 2018 2:59:27 GMT
So, exactly when is this coming? Promises, promises. I guess they're too focused on locking out members. Franchisees first sometime (maybe).
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