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Post by snaplongtimer on Oct 14, 2017 14:11:25 GMT
Swtexan you said Peter would walk away from negotiations with SS if he were there. Did anyone ask who was there to negotiate that deal? Probably someone Peter fired by now. Also, I wonder if Peter signed off on that deal presented to him or even if his signature was required. It should have been required since it affects everyone across the board. He should have not signed it if he were as serious as he stated at the owner's meeting. I think he needs to pull a Trump, step in and renegotiate the bad deals such as this one...or threaten to pull it.
I don't understand how AF can have a better deal than us. They have more clubs than we do. More members. Then obviously more silver sneaker members. Yet their $/visit is higher than snap. Access to Snap clubs is gym only. I looked on the silver sneaker's website and it says classes are included for the seniors. Is that part of the AF negotiation that classes would be included resulting in a higher $/visit?
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Post by cheryl on Oct 14, 2017 16:35:23 GMT
I asked about the class aspect a long time ago. From what I remember you have to hold a certain number of "Silver Sneakers" classes and they'll guarantee to pay you $200/month. I believe when I ran the numbers the net was a guarantee of $100, which is about 5 members.
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Post by swtexan on Oct 14, 2017 19:54:14 GMT
I agree- it needs to be a win/win for both the business (Snap) and the members (SS). It would be nice if we could at least get closer to a regular membership for each member.
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Post by cheryl on Oct 14, 2017 21:34:35 GMT
The big belief about gyms is that people pay for memberships and don't go. SS is basically capitalizing on that and taking it away from the clubs. Not sure why any CEO or officers would ever agree to that.
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Post by cheryl on Oct 16, 2017 0:02:20 GMT
What I was told by a former FAM was that pete had a relative (sister, if I remember correctly) who sat on the board of healthways. The other part I was told was that pete stated that "if the franchisees couldn't keep their members motivated and active in the club then they didn't deserve to be paid for those members".
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Post by cheryl on Oct 16, 2017 0:08:23 GMT
Donato Tramuto - Chief Executive Officer Mary S. Flipse - Chief Legal & Administrative Officer Adam Holland - Chief Financial Officer Glenn Hargreaves - Chief Accounting Officer Paul Edmisten - Chief Information Officer Steve Janicak - Chief Growth Officer Ulya Khan - Chief Operating Officer Paul Wimer - Chief Experience Officer
This is current. Not sure who was in that group when the deal was made.
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Post by firecrackergirl on Oct 16, 2017 16:33:13 GMT
We tried it all. Silver Sneakers parties, t-shirts, a special trainer just for them (free of course) and gift card incentives. None of it worked. I make about $300 a month right now (gross) from them and if i wasn't so desperate right now I'd let them go right now
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Post by davesnap on Oct 16, 2017 20:14:24 GMT
What I do at my gym is to be up front with my SS members and tell them I am losing money on the SS membership plan with the Snap SS maintenance and free access cards per membership. At one point I had over 110 members on SS and only about 25 used the gym. the rest did not so by the time the so called maintenance fees were charged I was losing a lot of money. I contacted these members and told them I was opting out of SS and contacted Healthways and requested the same. I then offer the remaining members a special rate membership of $25.00 per month. These remaining members all thought it was a good deal and signed up. The rest 90 members who did not show up I terminated. Now everyone is happy. with new potential SS member to get the special rate they need to show their SS card at sign up.
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Post by firecrackergirl on Oct 17, 2017 13:50:35 GMT
I have thought about doing that as its a good idea but we have an Anytime across the street which welcomes Silver Sneakers so I'm sure everyone would just go there
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Post by determined1 on Oct 19, 2017 15:04:35 GMT
Looks like another slow pay month for SS. 19th and nada. Funny how the corporate fees come out much quicker. I'd like to see these tied together. If one is taken out early the other is credited early. If one is credited late the other is taken out late. Seems fair, right? But fair isn't in snap's vocabulary. It's bad enough that it's delayed 2 or 3 months. You have to wonder why that is. The data is available on the 1st of the month and a program can calculate the payment in a fraction of a second.
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Post by snaplongtimer on Oct 31, 2017 15:09:44 GMT
Just when you think your membership levels are on the upswing, I realize how many insurance members haven't swiped at the door in 2 months. One step forward, 2 steps back.
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Post by firecrackergirl on Oct 31, 2017 15:10:43 GMT
Right! i had a guy who hadn't been in in over a year locked out yesterday. He couldn't understand why!
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Post by snaplongtimer on Jan 24, 2018 16:47:51 GMT
I had a couple ss come back in after being absent for 3 years and wonder why their keys weren't working. Now I have to pay new member fees all over again. So as we sat there I began the conversation of how the insurance takes in more of their money for that option and pays us very little. Much less than a standard membership here. So they got the idea of the big guy taking advantage of the little guy. All the while I was thinking of what HouDoYouDoThat said a couple pages ago in this thread. I told them it's almost not even worth it since we make so little. Then got into the new member fees and monthly member fees they started feeling sorry for me. They swore they'd make it a point to use the facility at least 8 times per month. Afterward, the husband asked me if I take tips. Like advice? No, like $10 he said. I turned it down, but asked politely to keep swiping each month. He agreed.
Thinking how much aggravation this causes us zees where ss members come and go and then come back, I believe corp should waive the new member fees on this deal. Since they are incapable of negotiating as good of a return rate as AF, they need to compensate us in other ways or get a better negotiator. Right now, if a ss member leaves for a while I have to decide whether to terminate them and risk paying another new member fee when they come back or leave them on and pay the ongoing monthly member fee.
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Post by swtexan on Jan 24, 2018 18:53:22 GMT
Agreed- the sign up fee and maintenance fees need to be different for the insurance folks (silver sneakers/prime/etc) than for regular memberships. It would be great if we could receive the full $22 per month per person, but don't. Very frustrating that the insurance members are looked at by corporate as a regular member.
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Post by Dale on Jan 24, 2018 19:47:09 GMT
We certainly do not include total ss memberships in our membership count. We divide the total silver sneaker money collected our avg. monthly ring. For example you might have 75 total ss memberships and you collect $750. Divide that by your avg. ring, say $40 actually equals 19 memberships NOT 75.
Why would you count a membership that pays 25-30% the same as a regular membership?
Membership counts are greatly exaggerated by corporate by counting each of these as an individual membership.
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